How much is shipping? For retail
orders the shipping and handling charges are based on the purchase price,
they are as follows:
Up to $25.00 - add $4.95
$25.01 to $35.00 - add $5.95
$35.01 to $50.00 - add $6.95
$50.01 to $75.00 - add $7.95
$75.01 to $100.00 - add $9.95
$100.01 to $200.00 - add $12.95
Over $200 - add $15.95
For wholesale orders we normally ship F.O.B. Albany, NY
via UPS. However we can ship with any carrier you request. Please let our
sales department know how you would like your order to ship. Ask about
our new FedEx guaranteed 3 day service for a great price. Shipping will
be billed at our cost plus a 2 dollar handing fee plus any COD charges.
How much does your merchandise cost? The retail price for each item can be seen in our on-line catalog. When you click on the small thumbnail picture of the item, a larger view will be shown with a description, a price and an order button.
Is there a minimum order? For retail orders you can order as little as one piece. For wholesale orders the minimum is 24 pieces.
Can anyone order wholesale? No. To qualify for wholesale status you must have a store that we ship to. You must also be set up with our sales department, they will give you a customer number. You will need your customer number to gain access to the wholesale order section of our site. Please call with any questions 800-424-2558
What garments do you use? We use only
high quality name brand garments. All T-Shirts are 100% cotton heavy-weight
pre-shrunk. We guarantee the quality of our products. If you are not satisfied
you can return it for a replacement or a refund. Please call our sales department
for a return authorization number. Items shipped back to us without the
return authorization number written on the outside of the box will be refused.
What is the status of my order? To find
out the status of your order, please call our sales department at 800-424-2558.
If you are a wholesale customer, please have your account number ready
so we can better serve you.
What other products do you have? ALL U offers a wide range of custom and licensed tees, sweats, hats, mugs, and ad specialties. Click here to check out our line of licensed products.
Do you have youth sizes? Youth sizes
are available for a limited number of designs. Please call 800-424-ALLU
for availability. Check back with our site, we are developing a section
devoted to kid sizes and it should be up in a few weeks.
Is there an additional charge for XXL?
Yes. Size XXL carries a $1.50 per piece up charge. (3XL, 4XL and 5XL) are
available in a limited number of designs, they need to be special ordered
and carry an up charge of $3.00 per piece.
Do you offer name drops? Yes, we do. We will print your name or logo on licensed garments as a one color sleeve print--add one dollar per piece/ minimum 24 pieces., $.50 for 144 and above.
Do you tag and poly-bag? Yes, for wholesale orders. Garments will be poly-bagged for $.10 per piece, ticketed for $.15 per piece and put on a hanger for $.25 per piece. The cost of the hanger is not reflected in this price. Individual gift boxes are available for mugs at the cost of $.25 per piece.
Do you ship with terms? We will ship wholesale orders with terms to credit qualified buyers. To receive a credit application, Please call our sales office at 800-424-2558.
Will my order ship today? In-stock items will ship within two working days, out-of-stock items will ship within 10 working days if at all possible.